Whether you’re a new Member, current Undergraduate Brother, Alumnus or Volunteer, there are multiple ways you can finish setting up your FSID and gain access to myLambdaChi. It’s important for you to know which email address the Office of Administration has on file for you so you can properly match your account and set up your new login credentials. 

Method #1: Email Invitation

When we launched myLambdaChi, every Member, Volunteer and alumnus received a welcome email to set up their account. The email would’ve come from membership@lambdachi.org with the subject line “Welcome to myLambdaChi” or “Finish Your myLambdaChi Registration”. This is the same email a new member receives upon being reported to the Office of Administration through myLambdaChi. Once you locate the email, follow these steps to setup your account for the first time:

1. Use the email address you received the email at to register for FSID. This will be your login to the portal from now on and matches what Office of Administration has on file for your primary email address.
2. Click the button in the email to open FSID and confirm your email address. This button contains your unique link and should not be shared with others.
3. After inputting a few details on the website, you’ll receive a confirmation email. Follow that link to set your password.
4. Once in myLambdaChi you can click on the chapter selector in the top right part of the screen and choose the Chapter you would like to enter. This will get you into the chapter’s specific portal!
5. After initially creating your FSID credentials, you should use the following URL to login to myLambdaChi://myLambdaChi.org/

Method #2: Invitation from a Chapter Officer (for Undergraduates)

If your undergraduate brothers are unable to find the original invitation email or if their invitation has expired, chapter officers can resend their “portal invitation” easily through the chapter roster in myLambdaChi. To send myLambdaChi portal invitations:

1. Select your chapter from the group selector in the top right corner next to your name. If you are an undergraduate member, you will see your chapter name. If you are a volunteer, you may see more than one selection.
2. Select “Roster” from the chapter portal page.
3. NEW: Click on “Views” and select the “Not logged into myLambdaChi” view to see only those members who have yet to finish their registration. 
4. Find the person you need to send an invitation to, select multiple by checking the box beside their card, or select all using the checkbox towards the top of the page.
5. Click the actions button dropdown and select “Send myLambdaChi Invites”.

Those members that have already logged into myLambdaChi will not receive an additional email to login to the portal. If individuals have previously logged in and are having trouble, they’ll need to reset their passwords through fsid.org. For additional support, email membership@lambdachi.org.

Method #3: Find Account Manually at myLambdaChi

If either of the methods above have failed, you can attempt to match your account manually by clicking “Sign Up” at myLambdaChi.org. This method requires you to know the email address that Lambda Chi has on file for you. If someone you know has already successfully logged in, they can help you identify this address by searching for your name in the directory and letting you know the email address that’s on file. To find your account manually, follow these steps:

1. Go to myLambdaChi.org
2. Click “Sign Up”
3. Fill out the information to the best of your ability using your first name and last name that was provided to Lambda Chi when you first joined the fraternity or began volunteering, the email address we have on file for you, the chapter you’re affiliated with (if applicable) and your birthday.
4. If the system is able to find your record in our database automatically, you’ll receive a confirmation email with next steps on setting your password and logging in. If your account was unable to be automatically found, a member of the Headquarters staff will receive an alert and be in touch with you in 24-72 hours to resolve the issue. 

NOTE: This is not how you register new members. New members must first be reported by a chapter officer in myLambdaChi. New members that attempt to go through this method, but have not yet been reported by an officer will not be able to be matched to a record and will not be able to access myLambdaChi.

Your potential new member list is now built into myLambdaChi – meaning, no more spreadsheets or lost contacts! And we know recruitment is a chapter-wide activity, so anyone in the chapter can add a potential new member to the list! To add a new potential new member:

1. Find your chapter name next to your first and last name in the top right of the screen.
2. Select your chapter and several icons should appear. Click the “Recruitment” icon to be taken to the potential new member list.
3. Click “Add Potential New Members” in the top right to be taken to a spreadsheet view where you can add one or several PNMs at once.

NOTE: Required information to add a PNM includes first name and last name; optional fields include Snapchat or Instagram handles, notes and a lead owner. To report that PNM as a brother, you must also include his email and phone number. 

Once he’s been added to your potential new member list, you can move him through your pipeline by dragging and dropping his card into the correct category, or by clicking the settings button on the right side of his card and selecting the correct status. After he’s accepted his invitation to join your chapter, reporting him as a new member has never been easier – just click the purple “Report” button at the top of the Bid Extended category and he’ll be added to your chapter roster as a brother. 

Lambda Chi uses Fraternity-Sorority ID (FSID) for its single-sign-on system for myLambdaChi and Greekbill. Users can use their same login credentials to access all three apps, if applicable. To change your FSID username or password, follow these instructions:

1. Go to fsid.org
2. Click the “Login to FSID” button and enter the same credentials you use to log into myLambdaChi
3. Click “Profile” to change your username, which is in the format of an email address, then “Change Email”. Click “Security” to change your password. 

It is your responsibility to keep your chapter’s roster up to date at all times, so we’ve made maintaining it easy through myLambdaChi. After you report new members, they’ll automatically appear on your roster as brothers. There are four membership statuses (alumnus, transfer, resigned or expelled) that you can switch them to depending on their circumstances, and the instructions below will help you gather the information you need to update it. Physical paperwork is no longer required to update a member’s status to resigned or expelled and should be updated directly in myLambdaChi by a chapter officer. If any change is made in error, email membership@lambdachi.org to resolve the error.

*NEW* Updating Statuses in Bulk

A new feature in myLambdaChi allows you to update contacts’ statuses in bulk. This may be helpful at the end of the year when you’re updating multiple members to alumnus status after graduating. To change multiple statuses at the same time:

1. Login to myLambdaChi and select your chapter from the group selector in the top right corner
2. Click the roster icon and select the brothers you wish to update by clicking on their names. A green checkmark will appear over their card to indicate they have been selected.
3. From the “Actions” dropdown in the top left, select “Update Contacts’ Status”
4. Select the new status for these contacts. Refer to the instructions below for the statuses you are able to change a brother to.
5. Click the card below the selected status that should read: “Brother → {New Status} [X contacts]”
6. From here, answer the applicable questions and click “Apply to All” or select individual contacts below to customize answers. For example, if you’re updating multiple members after graduation, but they have different graduation dates, you may need to customize individuals’ answers before submitting the request.
7. Click the “Change Status” button to confirm the new status. Depending on the number of contacts you selected to change, it may take a few moments for the system to process. 

Balances of funds held by the Lambda Chi Educational Foundation are now available to view in myLambdaChi. Each quarter, the previous quarter’s fund activity will be uploaded for your convenience. This page is also where you can request funds for scholarships, program sponsorships, grants, reimbursements and withdrawals.

Keep in mind – some Lambda Chi Educational Foundation funds operate like a checking account, with the full balance available for immediate use, while others are endowments with XX% of the fund’s 12 Quarter Rolling Average available for use. If you have questions about your fund’s distribution policy, please view the details of your fund on myLambdaChi.

Chapter Funds

To view chapter-related funds, you must be a member of the alumni and volunteer corporation. To find funds, follow these instructions:

1. Select the fund from the group selector in the top right corner
2. Select the “Funds Dashboard” button to view the chapter’s scholarship funds, available scholarship amounts, and fund details.
3. Select either the “Foundation Funds” button to view Lambda Chi Educational Foundation funds.

The “Fund Balance as of XX/XX/20XX” column will show you the most recent reported quarter’s ending balance. Click the “Request Funds” button to request a disbursement from chapter funds.
Click the “View Fund Details” button to view a fund’s Quarterly Fund Activity reports, fund impact information and previous award recipients.

For Lambda Chi Educational Foundation funds only, the “Fiscal Year Amount Available” column will show you, based on whether the fund is set up as an endowment or not, the amount of money you’re able to request from that fund this fiscal year.

For Lambda Chi Educational Foundation funds only, click the “View Donors” button to view a list of donors and gifts to a fund during this fiscal year (July 1 – June 30).

Requesting Funds

Requesting funds has never been easier! In myLambdaChi, there’s a button to request funds directly from one of your funds held at the Lambda Chi Educational Foundation. This feature is available to all members.

1. Login to myLambdaChi
2. Select the fund you’d like to view 
3. Click the “Funds Dashboard” button
4. Click the “Foundation Funds”
5. To the right of the fund you wish to request scholarships, grants, program sponsorships, reimbursements or disbursements from, you can click the “Request Funds” button.
6. From here, you will complete the form.

After completing the form for a scholarship request, you’ll receive a confirmation email when the request is received AND when the request has been finalized and the check is on the way!

Newly Established Funds

If you’ve recently consolidated multiple funds or established a new fund, you may not see it in your AVC Funds Dashboard until next quarter. Fund balances are reported on a quarterly basis approximately 45-60 days after the quarter’s close. If you don’t yet see the fund, it means there is no fund performance activity to show yet. Reach out to foundation@lambdachi.org if you have questions about transfers or donations.

Donor-Created Funds

Some donors have established funds with the Lambda Chi Educational Foundation, and they can view the performance of those funds via myLambdaChi.

Chapter officers are responsible for keeping their rosters up to date in real-time throughout the entire year, rather than only once per year. However, for billing purposes, SigEp conducts an annual census called the periodic membership report (PMR) each Spring. The number of members in your chapter as of March 1, 2024 will be used to calculate the Fall 2024 and Spring 2025 per-man billing amounts. 

The deadline to make these roster updates is March 1, 2024 at 11:59 p.m. ET. After this date, the number of men in your chapter as of March 1, 2024 will be set in stone and cannot be changed later. It’s extremely important to verify the accuracy of your roster to ensure the correct billing totals are submitted.

To complete the Periodic Membership Report, follow these steps:

1. Ensure all new members have been reported.

•  If a new member is not yet on your roster, follow these steps to report new members now. Ensure the correct join date is submitted when reporting all new members, as this date is printed on the member’s certificate and membership card. 
•  Please do not report the same member twice, as this creates an automatic invoice and the chapter will be charged for duplicate $300 registration fees. 
•  If a former member needs to be reinstated back into your chapter, email membership@sigep.net – do not report him as a new brother.

2. Update statuses for members who are no longer in the chapter. 

•  If a member was expelled or has resigned, transferred, or graduated, update his membership status in mySigEp. Physical paperwork is no longer required to make these changes. 
•  After these roster updates have been submitted in mySigEp, the dates you submit cannot be changed, so pay close attention to ensure the correct dates are submitted for each member’s new status. 
•  Remember, if they were in your chapter as of March 1, 2024, they will be counted towards next year’s billing totals. 

3. Encourage all members to complete their registration in mySigEp. 

•  Why? During the registration process, members are required to input their expected graduation date, which is what we use to calculate a member’s likely education classification (ie. freshman, sophomore, etc.). Additionally, brothers who have not logged into mySigEp will not receive their new member box, access to the BMP App, and have not acknowledged SigEp’s risk management policies.
•  Each member is responsible for maintaining their own education history in mySigEp. If a member has not yet logged into mySigEp, their education year will be unknown and improperly reflected on chapter reports and dashboards. 
•  You can verify who has logged into mySigEp and send them reminder emails on the chapter’s roster. Follow the steps in method #2 here to send them an invitation to register, or encourage them to follow method #3 on their own. 

Chapter officers and volunteers will receive regular communications throughout the month of February with reminders to make these changes. All changes must be submitted by March 1, 2024 at 11:59 p.m. ET with no exceptions.

Upon being reported as a new member by an officer, new members will be invited to the mySigEp portal to complete their registration. New members will not be able to access the rest of their mySigEp portal until they complete their registration. Additionally, if you’re logging into mySigEp, you’ll also have to verify your information through this process. To complete your registration:

1. Update your preferred name, contact information and mailing address.
2. Provide parent or guardian contact information, or choose not to provide this information.
3. Provide an address for the new member materials box (including the Lifetime Responsibility of Brotherhood book, balanced man pin, and membership certificate) to be shipped. If using a dorm or apartment address, please make sure to include your room and building number.
4. Click Save to be automatically redirected to the main profile page.

NOTE – you may not be able to access the chapter tools you need or the Balanced Man Program App without first completing your registration. 

Have you moved to a new city? Do you have a new phone number or email address? Make sure that information is updated on your profile to ensure that you’re getting the most accurate up-to-date information from SigEp. To update your profile:

1. Click the “My Profile” icon on the homepage of mySigEp
2. Review your contact information and press the edit pencil next to the item you wish to change or “Edit” towards the bottom of the screen
3. Make the relevant changes, and don’t forget to press “Save”

Don’t forget you can also update your “SigEp resume” over to the right side of the profile page.

SigEp is excited to launch a new directory that allows you to search all members and volunteers. By default, all members are automatically opted in to be included in the directory. Rather than deleting your contact information, we’ve made it easy to “opt-out” of having your contact information included. To opt-out of having your information included in the directory:

1. Click the “My Profile” icon on the homepage of mySigEp
2. Scroll down to the section on mySigEp directory preferences
3. Choose whether you’d like to hide your phone, address and/or email address from the directory

Please note, you can opt to hide your personal contact information, but all brothers, alumni and volunteers will still appear in the directory with the information hidden. This does not remove your name from the directory or our database, so you can continue to receive updates from SigEp.

Article VI, Section 1 of the Grand Chapter Bylaws require that new members are registered with the Grand Chapter within 24 hours of a new member accepting his invitation to join. Reporting new members is easier than ever with mySigEp’s built-in potential new member list functionality. After we have updated his PNM status to “Bid Extended”, here’s how you can report your new members:

1. Find the brother you want to report in the “Bid Extended” column.
2. Click the purple “Report” button.
3. Select the names of those potential new members you’d like to report as new brothers. First name, last name, email address and phone number are required fields in order to report a new member. Please ensure these members are not already on your roster before reporting.
4. Assign a join date. This is the date that will be printed on the new member’s certificate and membership card, so please make sure this is accurate. 
5. Press submit and the members will be immediately added to the chapter’s roster.

After you report your new members, the new member will be listed on your roster immediately and your chapter will be automatically invoiced for each new member’s lifetime registration fee of $300. Your chapter will pay for his membership from the statement of accounts.

New members are no longer able to pay for their own lifetime membership fee directly. The chapter must submit payment and collect reimbursement from each new member. This process change allows us to give your new members access to the BMP App immediately and begin preparing his new member materials box sooner.

Please reminder your new members to finish their mySigEp registration by following the link in their email. New members will be asked where they would like their materials shipped, and this is the only way they will receive their new member box. New members who have not completed their registration will not receive their new member box.

NOTE: Per the Grand Chapter Bylaws, the chapter is eligible for a $150 credit if a new member resigns from the Fraternity within 30 days of joining. To request a credit, please update his membership status from the mySigEp roster and email membership@sigep.net. 

Staying in touch with your brothers and reconnecting with “lost” members has never been easier. For the first time, you can now search a directory of all brothers, alumni and volunteers. To begin your search:

1. Navigate to the “Directory” from your main mySigEp home page.
2. Select a category from the drop down to search from (first name, last name, chapter, etc.)
3. Type in what you want to search for and press the search button
4. To add other categories to make your search more specific, follow the same steps above to add additional categories

At a glance, only basic identifying information is available. To view additional details, click the three dots to the right of the person’s name to view additional contact details that this individual has opted to share.

How to Provide Updates for Other Brothers

See someone in the directory with missing or incorrect information? You can easily provide updates that will help improve the overall accuracy of your chapter’s alumni database. To make an update to someone else’s record in mySigEp, follow these instructions:

1. Perform the desired search in the mySigEp directory.
2. Once you’ve verified the contact you’re looking for, click on the [ ••• ] button to the right of their name to view additional details. 
3. Click on the “Update Contact Information” link and provide the updated information
4. A member of the Headquarters staff will be notified that you provided an update. To prevent unintentional errors, our staff is responsible for viewing and verifying the change in information. While your update is not applied automatically, most updates are made within 1-3 business days. 

Thank you for helping improve your chapter’s alumni database!

mySigEp has a mass-mailing tool specifically designed for AVCs to keep in touch with their alumni. This could be especially helpful if you need to easily distribute your annual e-newsletter, meeting minutes from your last AVC elections, fundraise for the chapter’s leadership program endowments, or need to fill a volunteer vacancy on the AVC or mentor committee. To access the mass mailing tool, the AVC president should follow these steps:

NOTE: To prevent misuse, the AVC president is currently the only role-holder that has access to use the mass-mailing tool.

1. As the AVC president, login to mySigEp and click on the AVC from the group selector by your name in the top right corner. This will take you to the AVC tools that you have available to you.
2. From there, select the icon labeled “Send Email Newsletters”. 

3. There are several options to customize the look and feel of your email. You may want to start by clicking on the “Inputs” tab to replace the default social media accounts with any of your own chapter or AVC’s accounts if applicable. 
4. After customizing the inputs, go back to the “Emails” tab and click “Send New Email”. From there, you can choose one of two templates we currently have available, as well as your audience, the reply-to address, and subject line.
5. Variables allow you to personalize each email, so rather than starting with a less personal “Hello All Brothers”, it’ll say “Hello John,” for example. You’ll insert whatever content you have in the Email Body section. If you wanted to include a document, you’ll click the “Link” button in the email body, select “Upload” and add the link text such as “Click Here to View the Annual Corporation Minutes”.
6. Once you’re finished, click the “Preview Email” button before clicking send to make sure everything looks as you intended it to.

Having your current executive officers on file is important to ensure they’re getting the most up-to-date information on training resources, collaboration opportunities, and relevant deadlines related to their position. To update your executive officers, you must be a current executive officer.

To add a new officer:
1. Select your chapter from the chapter selector in the top right corner near your name
2. Click “Officers” to see a list of all committee members and officers
3. Click the “Add Role” button at the top of the list, or you can find a current officer to add a new role assignment directly from the list below
4. Select the correct contact, role, and start date of that person’s new role. If you’re updating these in real-time, you can leave the “term end date” field blank for now
5. Click “Assign Role” and wait just a few seconds for it to populate correctly on your officer list

To remove outgoing officers:
1. Select your chapter from the chapter selector in the top right corner near your name
2. Click “Officers” to see a list of all committee members and officers
3. Find the outgoing officer from the list of people
4. Click the button to the right of his contact and say “End Role Assignment”
5. You’ll be prompted with a question of whether you’d like to end the role (likely due to the end of his term or graduation), or whether you’d like to permanently delete any record of this individual having the role if the assignment was made in error. Select the correct option for you.

To prevent random or unauthorized changes to your executive board, only current officers may update the executive officer list.

Managing your AVC and mentor committee rosters has never been easier. Ensuring the right people are listed on your AVC will help them get the right information that they need to be successful in their role, including onboarding materials and periodic updates from SigEp. To update your AVC or mentor committee roster, follow these steps:

1. Select the AVC from the group selector tool in the top right corner of the screen
2. Click on the “Officers” icon
3. Review your roster for any inconsistencies or errors. To add a new role, select “New Role”
4. Search for the contact. If you’re having trouble finding the contact, try searching for their last name and view the results. If you’re adding a non-member, please email volunteers@sigep.net with the information so we can get them added for you. Add their role and term start date, and save the record. (See below for instructions on adding a Chapter Counselor or Balanced Man Steward)
5. To end a term or edit the dates of a current officer, click the [ ••• ] button to the right of the contact and select the appropriate option.

Please note – you are responsible for managing your own AVC’s roster. We often copy in relevant mentor committee and AVC officers to specific communications and updates, and it’s important to have the most current people on file. If the wrong person is receiving the email, you must login to mySigEp to update the rosters to ensure the correct person receives the update moving forward.

Adding a Chapter Counselor or Balanced Man Steward

Chapter Counselors and Balanced Man Stewards are nationally appointed roles that require the district governor’s approval. The AVC is authorized to make this change in mySigEp, but the final appointment must be officially approved by the district governor.

1. Select the AVC from the group selector tool in the top right corner of the screen
2. Click on the “Officers” icon
3. Click the “Add Role” button at the top right
4. Find the appropriate contact. Search by last name or known email address if you’re having trouble finding the correct contact.
5. Assign the volunteer the role of Chapter Counselor or Balanced Man Steward. 

Upon submission, the district governor will receive a notification to review and approve the appointment. If there is no current district governor for your district, the Headquarters staff will be notified and follow-up with you if necessary. If you are attempting to report a non-member as one of these positions, please email volunteers@sigep.net.

Standardized Naming Conventions

We currently have no plans to increase the selection of roles in mySigEp for AVCs due to the challenge of balancing an appropriate number of roles against the diversity of titles used by AVCs (for example, treasurer, controller, VP of finance, etc.). Since AVCs operate independently and can designate their roles as they prefer, incorporating every possible title variation would be impractical and could lead to omissions.

Moreover, the roles in mySigEp correspond with our available training resources for AVC members. Expanding roles without supporting resources would lead to requests for training materials we are not prepared to offer. We recommend choosing the closest role match or using the General AVC Member or General Mentor designation for those without an exact fit, ensuring volunteers receive recognition for their contribution.

Maintaining your “SigEp resume” is easy with new features built into the profile section of mySigEp. If you’ve attained a professional degree or started a new job, you can log your history within mySigEp. Keep track of all your involvement in one place to make it easier for your brothers to find you and keep up with what you’re doing! To update your education, employment, or campus/community involvement history:

1. Click “My Profile” from the main mySigEp home screen
2. To the right of your contact information and communication preferences, you’ll see three links: 1) Education History, 2) Employment History, and 3) Campus & Community Involvement. Navigate to the appropriate page you’d like to update.
3. You can either add a new record or update an existing record. If your organization isn’t listed, check the box to type in the organization name manually.

Make sure to maintain these records over time!

Chapter dashboards are a great way to stay connected with the chapter’s progress over time. They are visible to all chapter alumni and cover a multitude of chapter operations, including academic performance, recruitment progress and BMP App usage. These dashboards allow chapter officers and volunteers to set goals, track year-to-year results, and set a strategic plan that’ll help improve the chapter.

The data in these dashboards are a combination of self-reporting, assessments from staff service providers, and calculations from actions taken in various other parts of the technology ecosystem (for example, recruiting new members and submitting activities in the BMP App are automatically calculated nightly when those actions are taken). It is your responsibility to ensure this information is accurate and well-kept, as this data could be used in the awards application process and when providing the chapter service. If you see any discrepancies or would like more information on the statistic, please email membership@sigep.net for more information. 

Academic Dashboard: Reporting Your Chapter’s GPA

One dashboard that the chapter should review and update on a semesterly basis is the academic dashboard. This dashboard shows the chapter’s GPA, new members’ GPA, and all-campus average GPA for the ten most recent semesters (NOTE: SigEp tracks GPA statistics on a semesterly basis. If your school is on the quarter system, please average the two quarters into one semester). Most universities publish a community-wide report for fraternities and sororities after each semester. It is your responsibility to update these statistics directly on the dashboard. 

To update the chapter’s academic statistics, follow these instructions:

1. Login to mySigEp and select the chapter from the group selector in the top right corner.
2. Select the “Dashboards” icon and navigate to the Academics Dashboard.
3. Find the semester you wish to update, likely indicated by a “0” or blank cell. Click the “Update GPA Data” in the row you wish to update.
4. In the pop-up form, transcribe the relevant data points into the appropriate cells and upload the documentation for validation.
5. Press submit, then refresh the dashboard. After a few moments, the dashboard should now reflect your newly reported GPA statistics. 

Finance Dashboard: Finances and Tax Compliance

Both SigEp’s Grand Chapter Bylaws and the IRS’s requirements speak to the importance of gathering and storing key documents related to chapter and AVC finances. The finance dashboard h0lds key information, including the Employer Identification Number (“EIN”, also known as a “Federal Tax ID”), fiscal year-end, whether a chapter is part of SigEp’s group exemption or has a standalone exemption, when to file taxes next, and more…

Specifically, the Grand Chapter Bylaws charge the vice president of finance to oversee the finance committee and carry out the following duties: 

The finance committee shall collect all dues and other charges due from the members to the undergraduate chapter, and the Vice President of Finance shall make necessary and appropriate disbursements as required. The finance committee shall prepare, with the assistance of the Executive Committee and their volunteers, an annual budget of the undergraduate chapter, and after it is approved by the Executive Committee, he shall transmit a copy to the undergraduate chapter and the Alumni and Volunteer Corporation and make available a copy for the District Governor and Headquarters. The Vice President of Finance shall be responsible for filing an annual tax return with the Internal Revenue Service and submitting said return to Headquarters.

It is your responsibility to maintain these records and keep the Grand Chapter up to date. From this dashboard, you can upload a number of documents using the “Upload Finance Documentation” link toward the bottom of the page: 

– IRS Tax Filings
– Determination Letters (from the IRS, saying you are exempt from federal income tax)
– State Tax Filings
– Revocation Letters (from the IRS, saying that you have LOST your exemption from federal income tax)
– Articles of incorporation (AVCs) or state registrations
– Bylaws
– Budgets
– Financial Reviews
– Tax Exemption Applications

Once uploaded, you’ll be able to view and download these valuable documents using the “View Finance Documents” link at the lower right of the page.

If you are having trouble viewing the finance dashboard or wish to make an update to your entity, email support@sigep.net. 

Your chapter’s statement is now live and accessible 24/7 through mySigEp. This statement of accounts will outline any outstanding payments that are owed to the national fraternity – including new member registration fees, fall and spring bills, and any late or no-show fees assessed to the chapter’s account. To view your chapter’s statement:

1. Select your chapter from the group selector in the top right corner beside your name.
2. Click on “Chapter Statement”
3. View individual invoices to see charges; select the charge (or multiple charges) that you wish to pay for using the checkbox.
4. Select “Make Payment” to be taken to the payment screen

Please ensure the correct details are entered upon submitting payment. A 1% fee will be assessed on all returned/bounced payments. If you have any questions, please reach out to the Headquarters staff about your bill.

NOTE: AVC members have view-only access to the chapter’s statement of accounts. Chapter officers are currently the only ones who can submit payment directly from the statement of accounts. If an AVC member wishes to pay on behalf of the chapter, he/she may do so by mailing a physical check 310 South Arthur Ashe Boulevard, Richmond, VA 23220.

What payment methods are accepted?

1. In mySigEp, you can pay via credit/debit card. We use Authorize.net as our secure payment processor and it accepts Visa, Mastercard, American Express and Discover. 
2. Alternatively, you can mail a physical check addressed to Sigma Phi Epsilon Fraternity at 310 S. Arthur Ashe Blvd., Richmond, VA 23220 with the chapter’s name and invoice description in the memo line. 
3. If you wish to pay via bank transfer (commonly referred to as e-Check), email billing@sigep.net.

Many banks offer a “bill pay” option where you can request a check to be sent directly from your bank account or set up recurring payments to pay off past due balances. 

Why was my payment declined?

There are multiple reasons why the payment would be declined. The national fraternity does not decline payments directly for any specific reason. The payment was likely declined by your bank due to one of three reasons:

1. The credit card or bank information was entered incorrectly
2. The billing address or point of contact was entered incorrectly
3. The bank has a transaction limit on your credit/debit card and/or has flagged the payment as potentially fraudulent. The national fraternity cannot help you bypass this. You must call your bank and ask for a one-time transaction limit increase to make a payment and clear the payment to the Sigma Phi Epsilon Fraternity as an approved payment.

Please do not wait until the last minute to make a payment towards your bills. Overdue invoices may be subject to late fees, regardless of whether the payment was attempted or declined. It is your responsibility to pay on time, which includes making sure that your bank will allow the transaction to occur. Some chapters opt to pay the maximum daily limit until the balance is paid. 

If you are unable to increase your transaction limit or send a physical check, email billing@sigep.net for alternative payment methods.

How do I write a check?

If this is your first time writing a check, use the picture above and the instructions below to ensure that the check is written correctly and able to be deposited towards your chapter’s balance. While the look and feel of your check may be slightly different, be sure all parts of the check are filled out completely and your handwriting is legible to prevent delay or potential late fees.

1. Recipient: This is the name of the entity you are sending the check to. Generally, if you’re paying bills to the Grand Chapter, the recipient will be “Sigma Phi Epsilon Fraternity”. 
2. Amount in Words: Write the amount in word form on the second line underneath the “Pay to the Order of” line. Write out the whole dollar amounts in word form followed by “and XX/100” for the cents. To avoid fraud and prevent anyone from manipulating the intended amount of the check, at the end of your cents, draw a line across the rest of the check. You can use online generators to convert numbers to word format.
3. Memo/Purpose: This is where you indicate what you’re paying for. This line is optional, but it helps the recipient quickly understand what the purpose of the payment is for. When possible, reference a specific invoice number or purpose in this line to help expedite the deposit. 
4. Date: In the upper right-hand corner, write the current date on that line. Post-dating a check, or writing a date that is later than today’s actual date, is not recommended. 
5. Numeric Amount: Write the amount in numbers in the box to the right of the dollar sign, separating dollars and cents by a decimal point. For a check over thousand dollars you may use commas as thousands separators.
6. Signature: Finally, ensure the check is signed on the bottom right by an authorized individual – this may require you to visit the bank with a previous officer to ensure you’re an authorized signer on the account. Checks are invalid without a signature that matches the signature on file at the back.